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Business Terms
| Terms and Conditions of Offer to Sell | |
| Enquiry Procedure | |
| An enquiry may be submitted to us by filling out our 'Request a Quote' or 'Trade Enquiry' form in our website, or by simply emailing or calling us. A member of our staff will then send you a quotation by fax or email. If you then like our prices you can then request a catalogue and samples of bags we have made for our clients. | |
| Order Procedure | |
| If you would like to go ahead with an order, you may send your official Purchase Order detailing your exact requirements. We will then send you our Sales Order which if you agree with the details sign and fax back to us. We will at that point require your artwork if printing is required. (Please see below for File Types acceptable) On approval of artwork we will require a 60% part payment. | |
| Payment Terms | |
Our payment terms are 60% advance and balance 40% payable within 7 days of receipt of goods. With our Sales Order we will also send you a Pro-forma Invoice for the 60% part payment. A final invoice will be sent after the delivery of the goods. The full amount is payable on stock bags which can be delivered to you within a week. We accept payment by all major Credit Cards (VISA, Mastercard or American Express). A 3.5% surcharge will be applied with all credit card payments. Payment may also be made by cheque or bank transfer. After receipt of deposit we will go ahead with the production. |
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| Lead Time: | |
| If samples are required with your own artwork on then our lead-time is 2 weeks from date of order and a payment method that is agreed by Shopping Bags Direct Ltd. Our standard lead-time is 8-9 weeks from date of order and approval of artwork. If goods are required within 4-5 weeks there will be a rush charge. | |
| Rush Charge: | |
| A rush charge is applicable for urgent orders. This will be stated on our quotation. | |
| Proofs: | |
| Proof of your Design will be sent to you by e-mail for your approval. Approval of the proof shall constitute acceptance of all the terms and conditions contained herein. Delay on approval of proofs will delay shipment accordingly. If you have ordered a physical sample, our sample approval sheet will have to be filled out and sent back to us by fax or post. | |
| Screen/Plates/Film Charge: | |
This
is a one-off charge,
this charge will not
need to be paid for
repeat orders if there
are no amendments
to the artwork. The
plates are charged
per size as a different
plate will need to
be made for each size.
If printing is required
inside the bag there
will be another plate
charge. You may specify certain Pantone Codes for colour of bag and printing and also for the rope handle. Colours are matched as close as possible based on Pantone colours. Exact colour matching is not guaranteed but we will try our best to match your requirements. The same applies to rope handles. |
|
| Embroidery | |
| We do embroidery on cotton bags and jute bags and on handmade paper bags. If you would like special Embroidery, which may differ from normal screen-printing cost of embroidery, will depend on how many colours/stitches you require and style etc. subject to amount of quantity you would like to order. | |
| Artwork | |
All
prices are based on
camera-ready artwork,
colour separated typeset
artwork to size being
supplied. All artwork
submitted not to size
will be either enlarged
or reduced to fit
the maximum imprint
size, unless otherwise
stated by customer.
If artwork requires
typesetting, touch
ups, we reserve the
right to modify the
artwork and charge
accordingly. Shopping
Bags Direct is not
responsible for quality
of product unless
artwork is camera
ready. Please contact Shopping Bags Direct if you have any questions for specifications on submitting artwork on CD or email attachment or upload online using our 'Request a Quote Form'. |
|
| Artwork and File Types for Personalisation: | |
| Shopping
Bags Direct operate
PC format software and
can accept the following
file types: EPS : Text as curves PSD : PhotoShop v6.0 or + AI : Adobe Illustrator 10.0 JPEG : High resolution Please remember to export text as curves or embed any used fonts. Artwork should be saved at 300dpi |
|
| When goods are ready to be delivered | |
| When goods are ready to be delivered, we will inform you of the amount of boxes to be delivered. We will telephone you and arrange a convenient date to deliver the goods to you. | |
| Normal Packaging: | |
| In hardback paper carton box approximately 250 bags in one box depending on quantity and size of bags. | |
| Cancellation: | |
| Cancellations must be made in writing and received at Shopping Bags Direct with in two days after the final contract has been placed. Phone cancellations are not acceptable. For cancellation of sample order, Shopping Bags Direct will accept the cancellation only if the goods are not shipped and no imprinted screen has been made. | |
| Shipping Information: | |
| Shipping Method: | |
| For Sample shipping we use FedEx, DHL, TNT or UPS. For bulk quantity 2,000+ bags goods will be directly delivered to your store by truck. Buyers reserve the right to choose shipper. Subject to terms and conditions agreed by Buyer and Seller Shopping Bags Direct will provide advice or take care of the entire responsibility for shipping. Shopping Bags Direct reserves the right to determine the best shipping method available unless specifically pre-routed by the customer. | |
| PRICING | |
We strive to always offer you the lowest prices. In the event you do find a lower advertised price, just call our order department and tell them where you found it. We will do our best to match or beat any competitor's written or advertised price. We do not have a
published price list
of our custom made
bags, we provide pricing
by custom quote requests
on your individual
bag requirement. Shopping Bags Direct
shall not be liable
for failure to deliver
goods or delays in
delivery. We will
make two delivery
attempts then we reserve
the right to cancel
the order or charge
an additional delivery
charge. |
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